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Gray Label RNTD is exclusively available at Tiny Library. We offer our rental service in The Netherlands, Belgium, and Germany.
Our clothes are made with their next use in mind. They fit perfectly in a circular system enabling them to be shared several times, instead of getting disposed. Clothes no longer suitable to be reused are recycled. From now on available at Tiny Library.
Learn about all benefits on our benefits page
All items are professionally and very carefully washed with an eco friendly detergent, to ensure the clothes are 100% clean and feel like new, every time you rent.
You can return the order if the minimum rental period has expired. You then report your return via the return portal and you will receive instructions on how to return the products and get your free return label. Please visit the return portal: https://rntd-gray-label.returnista.com
Yes, you do.
Are you from Amsterdam?
Let us know when you want to return via rntd@gray-label.com. We now offer a new type of delivery service to our local customers. Your orders can be returned with the bike carrier. They will pick up your return at your home address. Or return your full order via our Restore, Store Location in Amsterdam.
For customers outside of Amsterdam:
You can create a return label free of charge to return your outgrown items here: gray-label-rntd.shipping-portal.com. Enter your Postal code and Track & trace / Order number and select your preferred drop-off location.
Please reuse our box and dust bag. The items you’ll send to us in return, will be professionally and very carefully washed with an eco friendly detergent, to ensure the clothes are 100% clean and feel like new, before being passed on to another little one.
Once you are moving toward the end of your Rntd-subscription month you notify us about your cancellation. Cancellation of the subscription needs to be done before your new rental month starts, otherwise you will be charged for the new month automatically. Therefore check your personal charge day of the month in your RNTD portal. Since this is the day your subscription has started. For customers outside of Amsterdam: You then report your return via the return portal and you will receive instructions on how to return the products and a return label. https://rntd-gray-label.returnista.com/
Try to remove smaller stains with organic liquid soap.
Wash when needed at a maximum of 30°C, use liquid soap instead of powered soap to avoid stains. Do not tumble dry, air dry instead.
With your first order we provide a little bag of ‘washing peels’ from natural detergent brand Seepje (www.seepje.com). We’re in love with these super peels. They are hypoallergenic and without chemical grits, making your laundry wonderfully clean and soft.
No need to wash your items before sending them back to us. We will make sure to carefully clean your items before being passed on to the next little one.
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