Returns

For customers from Amsterdam

Let us know when you want to swap via rntd@gray-label.com. We now offer a new type of delivery service to our local customers. Your orders can be swapped with the bike carrier Sparqle. They will deliver your new order and pick up your return at your home address. Please reuse our box and dust bag. Close the box securely, using sufficient tape.

From customers outside Amsterdam

  1. Please reuse our box and dust bag. Close the box securely, using sufficient tape.
  2. Visit https://rntd-gray-label.returnista.com

  3. Fill in your details to create a return label. Our return labels for RNTD are free of charge.

  4. Print the return label and place it on your package

  5. Take it to your preferred drop off point.

    The items you’ll send to us in return, will be professionally and very carefully washed with an eco friendly detergent, to ensure the clothes are 100% clean and feel like new, before being passed on to another little one. 

    Cancellation of the subscription and the return of your items needs to be done before the new rental month starts, otherwise you will be charged automatically for the new month.

    We are always here to help. Please feel free to contact us at rntd@gray-label.com.

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